Privacy Policy

Last Updated: March 13, 2025

1. Introduction

Welcome to Webcas.tr ("we," "our," or "us"). We, Tangelo Bilişim Ltd., are a company based in Antalya, Turkey, and Webcas.tr is operated from Turkey. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy is designed to inform you about how we collect, use, disclose, and protect information when you use our Webcas.tr software and website (collectively, the "Services"). We encourage you to read this Privacy Policy carefully to understand our practices regarding your information.

2. Information We Collect

Webcas.tr is engineered with a strong emphasis on user privacy. Our core software is designed to minimize data collection. Specifically, Webcas.tr software:

  • Does NOT Log DNS Queries: We do not keep logs of the DNS queries processed by the Webcas.tr software on your device. Our design focuses on resolving DNS issues locally and securely without recording your specific DNS requests.
  • Does NOT Track Browsing History: Webcas.tr does not monitor or store your browsing history. We are concerned with ensuring DNS resolution integrity, not tracking the websites you visit.
  • Does NOT Collect Personal Information About Internet Usage: The primary function of Webcas.tr is to act as a local DNS resolver. It does not inherently collect personal information related to your broader internet usage patterns beyond what is necessary for its DNS resolution functionality as described below.

However, to provide, maintain, and improve our Services, we may collect the following limited categories of information:

  • Contact Information (Voluntarily Provided): When you choose to contact us through our website’s contact form, email, or phone, we collect the information you voluntarily provide. This may include your name, email address, inquiry type, and the content of your message. This information is used to respond to your inquiries, provide support, and communicate with you regarding our Services.
  • Anonymous Usage Statistics (Website): To enhance our website and service, we collect basic, anonymized, and aggregated usage statistics. This data is non-personal and may include information such as:
    • Website Traffic Data: Number of visitors, pages visited, time spent on site, website navigation paths.
    • Technical Data: Browser type, operating system, device type (desktop/mobile), screen resolution.
    • Geographic Location (General): We may derive general geographic location (e.g., country, region) from IP addresses, but this is anonymized and used only for broad statistical analysis, not to identify individual users.
    This data is used to understand website usage patterns, identify popular content, improve website design and functionality, and optimize user experience. This information is collected and analyzed in aggregate form and does not identify you personally.
  • Error Reports (With Consent): In the event of technical issues or software errors, Webcas.tr may generate error reports. These reports may contain technical logs and diagnostic information about the error encountered. Collection of these reports is not automatic. We would only collect such reports if you explicitly consent to sending them to us, typically through a prompt asking if you would like to send an error report to help improve the software. Error reports are used solely for diagnosing and resolving technical problems, improving software stability, and enhancing the overall quality of Webcas.tr.

3. DNS Resolution via German API Server

To enhance the reliability and security of DNS resolution, especially in cases of potential censorship or DNS manipulation, Webcas.tr utilizes a trusted API server located in Germany. When the Webcas.tr software on your device detects a potential issue with local DNS resolution, it may securely communicate with this German server to obtain a correct and untampered DNS resolution. This process involves the following:

  • Limited Data Transmission: When communicating with the German API server, only the domain name you are trying to access is transmitted. No other personal information or browsing data is sent to the server.
  • German Server Operation: The API server in Germany is responsible for performing DNS lookups on your behalf when local resolution is deemed unreliable. To fulfill these requests, the German server may, in turn, query international public DNS resolvers such as Google Public DNS (8.8.8.8, 8.8.4.4), Cloudflare (1.1.1.1, 1.0.0.1), or other reputable DNS resolvers.
  • No Logging of Queries on Webcas.tr side: We reiterate that Webcas.tr software itself does not log or store your DNS queries, and this principle extends to the interaction with the German API server. Our focus is on ensuring correct DNS resolution, not on monitoring user activity.
  • Data Processing in Germany: By using Webcas.tr, you acknowledge that your domain name queries may be processed by our API server located in Germany for the purpose of ensuring reliable DNS resolution. Germany is part of the European Union and adheres to data protection standards such as GDPR.

Please be assured that this use of a German API server is solely for the purpose of improving the reliability and security of DNS resolution and is designed with privacy considerations in mind to minimize data processing.

4. Formspree Data Processing for Contact Form

Our website utilizes Formspree.io to manage our contact form. When you submit a message through our contact form, the data you enter (name, email, message, inquiry type) is directly transmitted to and collected by Formspree.io. This data is processed and stored by Formspree.io according to their privacy policy. Specifically:

  • Data Storage: Formspree.io retains the last 100 messages sent through our contact form. Older messages are automatically deleted.
  • Email Transmission: Formspree.io uses Sendgrid.com, a third-party email service, to transmit form submissions to our designated email address (contact@tangelo.com.tr).
  • Formspree.io Privacy Policy: We strongly recommend reviewing Formspree.io's comprehensive privacy policy to fully understand their data processing practices, data security measures, and your rights concerning your data processed by Formspree.io. This includes details on data encryption, data retention, and international data transfers, if applicable.
  • Opt-out and Direct Contact: If you prefer not to use a third-party service for contacting us and wish to avoid Formspree.io's data processing, you are welcome to contact us directly via email at contact@tangelo.com.tr.

By using our contact form, you acknowledge and consent to the collection, processing, and storage of your submitted data by Formspree.io as per their privacy policy.

5. Use of Third-Party Services: Font Awesome, Cloudflare, Google Fonts

To enhance the functionality, performance, and visual appeal of our website, we utilize the following third-party services, each of which may process certain data:

  • Font Awesome: We use Font Awesome (fontawesome.com) to provide scalable vector icons throughout our website. Font Awesome may collect anonymous usage data related to the loading and display of icons for analytical purposes. This may include information about your browser, operating system, and how Font Awesome icons are used on our site. For detailed information, please refer to Font Awesome's Privacy Policy.
  • Cloudflare: Our website is protected and its performance is enhanced by Cloudflare (cloudflare.com). Cloudflare acts as a reverse proxy and content delivery network. Cloudflare may process data such as your IP address, browser type, browsing behavior on our website (pages visited, timestamps), and device information. This processing is primarily for security purposes (e.g., DDoS protection, preventing malicious activity), performance optimization (caching content for faster loading), and website traffic analysis. For detailed information about Cloudflare's data processing practices, please review Cloudflare's Privacy Policy.
  • Google Fonts: We use Google Fonts (fonts.google.com) to improve the typography and readability of our website. When you visit pages on our website, your browser may request font files from Google's servers. In this process, Google may receive information about your IP address, browser type, operating system, language settings, and the pages you visit on our site. This data is used by Google to serve the font files efficiently and for analytics purposes, such as counting how often fonts are used in web designs. For comprehensive details on Google's data collection and usage practices related to Google Fonts, please consult Google's Privacy Policy.

We want to emphasize that we do not control the data collection and processing practices of these third-party service providers. They operate independently, and their data processing is governed by their respective privacy policies. We encourage you to review these privacy policies to understand how these services handle your information.

6. How We Use Your Information

The limited information we collect is used exclusively for the following purposes:

  • Responding to Inquiries and Providing Support: Contact information you provide is used to communicate with you, address your questions, respond to your requests, and offer technical support related to Webcas.tr.
  • Improving Service Functionality and Performance: Anonymous usage statistics from our website help us understand how users interact with our site. This data guides us in making improvements to website navigation, content organization, feature enhancements, and overall website performance, leading to a better user experience.
  • Bug Fixing and Technical Issue Resolution: Error reports, when voluntarily submitted, are crucial for identifying, diagnosing, and rectifying software bugs and technical issues within Webcas.tr. This allows us to enhance the stability, reliability, and quality of our software.
  • Service Updates and Announcements: We may use your contact information (primarily email, if provided with consent for such communications) to notify you about important updates to Webcas.tr, such as new features, security updates, changes to our policies, or other service-related announcements. We will only send such communications if we have a legitimate reason to do so, or where required by law, and we will strive to ensure these communications are relevant and infrequent.

We do not use the information we collect for any purposes incompatible with those listed above. We do not sell, rent, or trade your personal information to third parties for marketing or any other purposes.

7. Data Security

We are committed to protecting the security of your information and have implemented reasonable and appropriate technical and organizational security measures designed to safeguard the information we collect. These measures include:

  • Secure Communications (HTTPS): Our website utilizes HTTPS encryption to protect data transmitted between your browser and our servers, helping to ensure confidentiality and integrity of data in transit.
  • Access Controls: We implement access controls to restrict access to our systems and data to authorized personnel only, based on the principle of least privilege.
  • Secure Infrastructure: We strive to maintain our servers and infrastructure in a secure environment, employing industry-standard security practices.
  • Regular Security Assessments: We conduct periodic security assessments and reviews to identify and address potential vulnerabilities and improve our security posture.

While we take data security seriously and implement these measures, it is important to acknowledge that no method of transmission over the Internet or electronic storage is completely 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

8. Liability Disclaimer

To the maximum extent permitted by applicable law, Webcas.tr and Tangelo Bilişim Ltd. (the provider of Webcas.tr), a company registered in Turkey, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our website or the Webcas.tr software, including but not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages. This website and the Webcas.tr software are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We assume no responsibility for the accuracy, completeness, or timeliness of the information provided on this website. The content is provided for informational purposes only and is subject to change at any time without prior notice. Your use of this website and the Webcas.tr software is at your own risk.

9. External Links

Our website may contain links to external websites or resources that are not owned or controlled by us. We provide these links for your convenience and informational purposes only. We have no control over the content, privacy practices, or security of these third-party sites. We assume no responsibility for their content, data handling practices, or any consequences arising from your use of these external websites. When you click on a link to an external website, you will leave our website and are subject to the privacy policy and terms of service of that external website. We encourage you to review the privacy policies of those websites when you visit them.

10. Legal Compliance and Governing Law

By using this website and the Webcas.tr software, you agree that you are solely responsible for compliance with all applicable laws and regulations in your jurisdiction related to your use of the internet and software. We are not responsible for any legal issues or liabilities that may arise from your use of our Services. This Privacy Policy and your use of our Services shall be governed by and construed in accordance with the laws of Turkey. As Tangelo Bilişim Ltd. is based in Turkey, Turkish law governs our operations and this Privacy Policy. Any dispute arising out of or relating to this Privacy Policy or our Services shall be subject to the exclusive jurisdiction of the courts of Antalya, Turkey.

If any provision of this Privacy Policy is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of this Privacy Policy shall remain in full force and effect, and the invalid or unenforceable provision shall be deemed modified to the extent necessary to make it valid and enforceable while preserving its intent.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make changes to this Privacy Policy, we will revise the "Last Updated" date at the top of this page. For significant changes that materially affect your privacy rights, we will endeavor to provide more prominent notice, such as posting a notice on our website or sending you a direct notification (if we have a means to contact you directly and are permitted to do so). We encourage you to review this Privacy Policy periodically to stay informed about our data protection practices. Continued use of our Services after any changes to this Privacy Policy signifies your acceptance of those changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please do not hesitate to contact us. We are committed to addressing your inquiries and resolving any privacy-related issues you may have.

You can reach us through the following contact methods:

Email: contact@tangelo.com.tr
Phone: (+90) 530 439 94 07
Address: Tangelo Bilişim Ltd., Yeşilbayır Mah., 4712 Sokak, No 12, D3, 07190 Antalya, Turkey